Tuesday, 11 November 2008

Mobile Social Interaction

I've been having some further thoughts on my essay and third semester project. Generally still looking at possibilities for mobile interactions.

On the nytimes.com I found this article, in which Jan Chipchase discusses how mobile phones could aid in ending global poverty. In the article it explains how through human-centred research they are finding out insights, particularly in regards to how people are adapting phones to suit their needs. In response to the questioning of wide spread technology, he explains how communication is a right, and how some "people once believed that people in other cultures might not benefit from having books either."

I've also looked at Nokia Resarch Africa, or NoRA, the video showing the Music Project in Nairobi. It presents a way of helping to develop opportunities within a fairly disadvantaged community.

I feel Nokia's Data Gathering is a good example of a design solution created through mobile interaction technology. The mobile data collection "helps to improve the operations and service provided by public and private organisations." It appears to have a lot of benefits over other methods, such as laptops, PDA's and paper.

I also briefly looked at other examples of mobile phone projects having an impact on the Third World on textually.org. A particularly interesting piece, was how people in South Africa could use texting to find out information on AIDS, and it became advantageous as it was discreet.

I think what is most appealing to me, and what I hope to try and tackle in the essay, is how the findings and insights from these approaches are or might be considered by such a large company. I suppose this gets back to the idea of how the research could actually inform design.

Also, how a company can help with social and economic issues in a country, in a moral way, when they are predominantly driven by profit?

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