Interactions in the Urban Environment

I'm still researching into interactions in the urban environment for my project in the Summer. I read The street as platform by Dan Hill at City of Sound.

I really liked the narrative account he portrayed to describe the "data cloud" that has become invisible to us as we go about our daily lives.

"We can’t see how the street is immersed in a twitching, pulsing cloud of data. This is over and above the well-established electromagnetic radiation, crackles of static, radio waves conveying radio and television broadcasts in digital and analogue forms, police voice traffic. This is a new kind of data, collective and individual, aggregated and discrete, open and closed, constantly logging impossibly detailed patterns of behaviour. The behaviour of the street.

Such data emerges from the feet of three friends, grimly jogging past, whose Nike+ shoes track the frequency and duration of every step, comparing against pre-set targets for each individual runner. This is cross-referenced with playlist data emerging from their three iPods. Similar performance data is being captured in the engine control systems of a stationary BMW waiting at a traffic light, beaming information back to the BMW service centre associated with the car’s owner."

It was a fascinating read, and reminded me of some science fiction writing, like Snow Crash, which I read a couple of years ago in relation to an undergrad project on the future of interactive entertainment. However, as Dan states, this is not fictional and the technology described is either already in place, or could be used for the concepts illustrated. 

It is interesting how he mentions that systems will be rarely used if they are not adequate or suitable for the user's needs:

"An on-street information kiosk stands beside the screen, offering a scrollable map of the local area and directory of local businesses. It’s little-used, as the directory of businesses was always incomplete and intermittently updated, its data now rusty and eroded by time."

Everyware

I have been doing a bit of research into ubiquitous technology, and came across a series of papers on the AIGA website.

The first paper I looked at was Mobile Computing in High-End Retail. It shows how an ethnographic study into how managers guided clients through the experience of buying their fashion related products led into the design of a prototype and set of requirements. It was interesting to see how quickly the process was completed, and how valuable they found involving users in the process.

The second paper I looked at was Mobile Essentials: Field Study and Concepting, which looked at the study of"what people consider to be mobile essentials, how those mobile essentials are carried and problems typically encountered." I liked how they looked at the context and situations/places these Mobile Essentials (MEs) were being used in, rather than concentrating on the objects themselves i.e. they looked at the why and how as well as the what. I laughed at the paragraph describing how people remembered their MEs, as I am often seen doing the Phone, Keys, Wallet pat down before I leave the house.

The paper Nokia Sensor: From Research to Product goes into much more detail, providing some insight to the process and decisions made. The product itself can be seen here. Personally I'm not sure on the product's success, however I found an interesting comment here stating that it seemed "like yet another mobile product looking for an application". So I suppose that even when the design is user-centred, and done with all good intentions, the end result can still be ineffective.